3.6
Sep 22, 2026
New
Subscription trials and refunds, by week
Trials are now reported as cohorts. Each week’s trial starts are followed until every one of them has ended, then split into converted, kept and renewed. The newest week stays blank until it is complete, so the figure in your email never changes after you have read it.
- Refunds are counted against the week the trial started, not the week the refund landed.
- A refund spike is flagged the morning it starts. The default is double your 30-day average; change it under Alerts.
- Indie and Studio accounts have it now. Solo shows the headline rate only.